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Management Jobs
Full Time
4/2/2025
Traverse City, MI 49684
(1.9 miles)
Pay: $18.50 per hourAt Great Wolf, theRetail and Attractions Supervisorbrings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability.Essential Duties & ResponsibilitiesSupervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignmentsProvides coaching, encouragement, and recognition to pack members regularlyUnderstands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack MembersResponds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriateEnsures the completion and proper communication/escalation of guest requests and other concerns to the appropriate departmentUnderstands and participates in scheduling of staff, execution of labor management and forecastingConducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack MembersMonitors performance of attendants, providing real time feedback and coachingEnsures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standardsParticipates in recruitment and selection of talent for retail and attractionsPartners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPSParticipates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairsAssists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications ProgramsAdherence to all standard operating procedures related to the roleBasic Qualifications & SkillsHigh School diploma or GEDMinimum of 1 year previous experience in RetailExperience with Microsoft Office and general software systems; proficiency in Excel, Word and OutlookDemonstrated customer service, conflict resolution, employee engagement, retention and team building skillsProficient in both written and spoken EnglishAbility to work flexible schedule including nights, weekends, holidays as neededDesired Qualifications & TraitsAssociate's degree or higher in hospitality or related fieldExperience in a previous retail or hospitality leadership rolePrevious hotel experience, preferably in a large family resort or hotelPhysical RequirementsAbility to lift 30lbsAbility to stand/sit and walk for long periods of timeAbility to bend, stretch and twistApplication Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Full Time
4/19/2025
Traverse City, MI 49684
(0 miles)
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:2620 Crossing CircleLocation:USA HomeGoods Store 0867 Traverse City MIThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Full Time
4/13/2025
Traverse City, MI 49684
(0 miles)
About the RoleAs Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDevelop and expand knowledge of the beauty industryProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsUnderstand and execute the sales plans to support and meet goalsExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the customer experienceActively engage and complete all required training to expand knowledgeSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assigned What Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Starts At: $18.25
Full Time
3/30/2025
Traverse City, MI 49684
(1.9 miles)
Pay:$18.50 per hourHiring immediately with full-time, part-time, and flexible schedulingSummary:At Great Wolf, the Entertainment Supervisor leads the Kid’s Entertainment pack in creating an exciting atmosphere for Guests through Entertainment, Activities, Experiences and Seasonal Events.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveResponsibilitiesEnsure high visibility around the lodge and at daily events to act as "Host/Face of the lodge"Ensure the Kid’s Entertainment schedule is executed to brand standards and on-time for each offeringEnsure leadership presence on the floor during all scheduled Kid’s Entertainment offeringsThe KE Supervisor will provide consistent leadership to the pack, especially when the KE Manager is not on dutyProvide training, as a Certified Trainer, to new KE Pack Members to engage and entertain guestsAssist lodge entertainment leader in providing coaching around performance and entertainment and engagement skills.Identify areas of opportunity and new experiences to expand presence and impact with the team in the lodgeWork with Entertainment leader to ensure Kid’s Entertainment Brand Standards, including scheduling are metAssist in participating and providing feedback on corporate projects, as assignedAlong with lodge entertainment leader, collaborate around personnel related matters including: Recruitment and hiring, performance management, disciplinary action, training, etcElevate and perform all branded experiences consistently according to Standard Operating ProceduresProvide High Paws cards for recognition of exceptional Pack MembersBuild relationships with key partners such as I.T. and Engineering to follow-up on work orders (proactive and reactive)Assist in leadership for all aspects of Kid’s Entertainment programming at the propertyProvide support to all necessary community appearances.This includes but is not limited to sponsors, charities, tradeshows, media and private functionsWillingness to represent Great Wolf Lodge, our mission and core values, in a positive manner on and off siteEnsure a safe, clean, and professional environment for guests and Pack MembersBasic Qualifications & SkillsHigh School diploma or equivalentRequires working knowledge of Microsoft Office productsIn good standing and exceeding performance in the Entertainment Ambassador role (i.e. positive attitude, reliable, comfortable in front of guests, expert in events/activities)Must have prior experience working with childrenAbility to multi-task and prioritize a variety of tasks with minimal directionEvent planning knowledgeFlexibility regarding scheduling based on business demands including evenings, weekends, and holidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screenCommunication skills, ability to manage a teamDesired Qualifications & TraitsPrevious experience in a related field such as Entertainment, Hospitality, or EducationWorking knowledge of Microsoft Office productsCharismatic, enthusiastic attitudeProven teamwork skillsPhysical RequirementsAbility to lift up to 30 poundsAble to sit and/or stand for long periods of timeApplication Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Full Time
4/10/2025
Traverse City, MI 49684
(0 miles)
HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:The Opportunity: Grow Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We’re Looking For: You.Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address:2620 Crossing CircleLocation:USA HomeGoods Store 0867 Traverse City MIThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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Full Time
4/6/2025
Traverse City, MI 49684
(1.9 miles)
Pay: $16.25 per hourAt Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveEssential Duties & ResponsibilitiesPersonally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etcResponsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiencesBasic Qualifications & SkillsComfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screenDesired Qualifications & TraitsPrevious experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skillsPhysical RequirementsAbility to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formalThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Full Time
4/6/2025
Traverse City, MI 49684
(1.9 miles)
Pay: $16.25 per hourAt Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveEssential Duties & ResponsibilitiesPersonally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etcResponsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiencesBasic Qualifications & SkillsComfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screenDesired Qualifications & TraitsPrevious experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skillsPhysical RequirementsAbility to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formalThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Full Time
4/6/2025
Traverse City, MI 49684
(1.9 miles)
Pay: $16.25 per hourAt Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveEssential Duties & ResponsibilitiesPersonally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etcResponsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiencesBasic Qualifications & SkillsComfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screenDesired Qualifications & TraitsPrevious experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skillsPhysical RequirementsAbility to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formalThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Full Time
4/2/2025
Traverse City, MI 49684
(1.9 miles)
Pay: $18.50 per hourAt Great Wolf, theRetail and Attractions Supervisorbrings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability.Essential Duties & ResponsibilitiesSupervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignmentsProvides coaching, encouragement, and recognition to pack members regularlyUnderstands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack MembersResponds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriateEnsures the completion and proper communication/escalation of guest requests and other concerns to the appropriate departmentUnderstands and participates in scheduling of staff, execution of labor management and forecastingConducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack MembersMonitors performance of attendants, providing real time feedback and coachingEnsures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standardsParticipates in recruitment and selection of talent for retail and attractionsPartners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPSParticipates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairsAssists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications ProgramsAdherence to all standard operating procedures related to the roleBasic Qualifications & SkillsHigh School diploma or GEDMinimum of 1 year previous experience in RetailExperience with Microsoft Office and general software systems; proficiency in Excel, Word and OutlookDemonstrated customer service, conflict resolution, employee engagement, retention and team building skillsProficient in both written and spoken EnglishAbility to work flexible schedule including nights, weekends, holidays as neededDesired Qualifications & TraitsAssociate's degree or higher in hospitality or related fieldExperience in a previous retail or hospitality leadership rolePrevious hotel experience, preferably in a large family resort or hotelPhysical RequirementsAbility to lift 30lbsAbility to stand/sit and walk for long periods of timeAbility to bend, stretch and twistApplication Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Full Time
3/25/2025
Traverse City, MI 49684
(1.9 miles)
Pay: $16.25 per hourAt Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveEssential Duties & ResponsibilitiesPersonally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etcResponsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiencesBasic Qualifications & SkillsComfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screenDesired Qualifications & TraitsPrevious experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skillsPhysical RequirementsAbility to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Position Close Date:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formalThis contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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